Ordering has never been easier or more secure! See the detailed tutorial published by UGAP.
Our managed services have been audited several times by PASSI and ANSSI and our team supports you with a Secure Assurance Plan (SAP) dedicated to your project.
The SecNumCloud qualification from ANSSI (French Agence Nationale de la Sécurité des Systèmes d'Information) is aimed at data hosting companies providing cloud services and recognizes their ability to achieve a high level of security.
Scalingo is currently ISO 27001 and HDS (Health Data Host) certified, but not SecNumCloud certified yet.
SecNumCloud qualification is an ongoing project (more information can be found in the blog post on strategy and security at Scalingo and in HDS and ISO 27001 announcement. Our goal is to provide the Scalingo experience in a SecNumCloud environment.
In the meantime, Scalingo is already offering to host your data in the "osc-secnum-fr1" region, which is based on a SecNumCloud-certified infrastructure provided by Outscale.
Maintenance, Repair, and Operations (MRO) is an additional support service offered by Scalingo for strategic projects, guaranteeing:
- Incident management and resolution by an expert DevOps team, with a team on call 24/7 to ensure continuity of your services.
- On-call and monitoring of your applications, crisis management, continuous improvement plans, with the added benefit of a controlled budget and transparent pricing within a secure framework.
Maintenance in Operational Condition is aimed at public and private players with strategic projects who wish to guarantee continuity of service 24/7.
Scalingo's Maintenance in Operational Condition (MCO) offer includes:
- On-call support for your applications: Scalingo provides on-call support 365 days a year.
- Monitor your applications: We have full visibility of our platform.
- Help you manage crises: We help our customers manage and communicate during the toughest times. We provide tools and advice.
- Provide 1st line support: In the event of an incident, we'll be on the 1st line. We know the language of your application and have a thorough understanding of the components offered by Scalingo.
- Support you in your continuous improvement plan through regular reporting and monitoring. You'll receive our recommendations for making your applications even better.
At Scalingo (with our partners) we use trackers on our website.
Some of those are mandatory for the use of our website and can't be refused.
Some others are used to measure our audience as well as to improve our relationship with you or to send you quality content and advertising.