How Scalingo Ensured Scalability, Stability, and Security for Maprocuration During the Elections

What Scalingo delivered ⤵️

• Data Hosting in France: A sovereign PaaS solution fully compliant with French regulatory requirements.
• Automatic scalability: Efficient traffic management with an autoscaler to maintain service performance, even during election periods.
• Simplified purchase process: As a provider listed with UGAP, France’s public procurement agency, Scalingo streamlined the ordering process for public sector clients like Maprocuration.
• Operational continuity: A tailored service ensuring continuous monitoring, incident management, and performance tracking for the platform.

The Results for Maprocuration 📈

• Zero downtime during updates: "The integration with GitLab simplified deployments, allowing the team to roll out improvements quickly without disrupting citizens' access to the service."
• Over 3 million proxies and up to 20,000 requests per minute: "No slowdowns or service interruptions were reported during peak traffic periods observed in the 2024 legislative and European elections."
• Enhanced security & compliance: "With ISO 27001 certification and SecNumCloud 3.2 qualification (via partner 3DS Outscale), Scalingo ensured secure data hosting in France, meeting the strict security and privacy standards of the French Ministry of the Interior."

Request volume trends during the 2024 Legislative Elections:

Context & Challenges

Maprocuration, a service provided by the French Ministry of the Interior, streamlines the proxy voting process, allowing citizens to request proxies online and officials to validate them.

In 2024, the platform faced an unprecedented surge in demand due to the European elections in June, followed by the legislative elections in June and July—right in the middle of the summer holiday season. This situation presented several key challenges:

• Managing Traffic Spikes: With an 80% increase in proxy requests during the three weeks leading up to the election, the platform needed to handle a massive number of simultaneous connections without compromising performance.
• Heightened Cybersecurity Risks: Handling sensitive voter data made the platform a prime target for cyberattacks, making security a top priority.
• Ensuring Service Continuity: Given the critical nature of electoral processes, uninterrupted access was essential. Any service outage could have had significant consequences.

Tech & Ops Stack:

Operational Continuity Plan: Ensuring Continuous Service

As part of its partnership with Maprocuration, Scalingo implemented a comprehensive Operational Continuity Plan to ensure reliability, security, and real-time performance monitoring.

Key Measures Taken:

• Real-Time Supervision: Full supervision of Maprocuration’s hosting system and third-party services, featuring key alerts and monitoring tools for instant issue detection. Internal dashboards ensured all stakeholders had real-time access to platform performance data.
• Incident Management: Immediate activation of a structured incident response plan, including rapid detection, expert analysis, efficient resolution, and regular updates via established communication channels to minimize operational impact.
• 24/7 On-Call Support: A dedicated team available 7 days a week, ensuring quick intervention and continuous monitoring of Maprocuration’s environment to guarantee service availability.

Conclusion

Thanks to its sovereign cloud infrastructure, Scalingo enabled Maprocuration to deliver a seamless, secure, and high-performance service during the election period. Despite a significant surge in traffic and heightened cybersecurity challenges, the platform maintained uninterrupted service while meeting the strict requirements of the French Ministry of the Interior. Automatic scaling, real-time monitoring, and the dedication of Scalingo’s teams played a key role in the success of this strategic project.